Shipping & Returns Policy

Shipping Policy

Free Shipping: All orders above Rs.1,500 qualify for free shipping across India. Orders below Rs.1,500 have a flat shipping fee of Rs.79.

Delivery Time (Tamil Nadu): Chennai, Coimbatore, Madurai, Salem, Trichy — 3-5 business days. Other locations in Tamil Nadu — 4-6 business days.

Delivery Time (Rest of India): 5-7 business days for metro cities. 7-10 business days for other locations.

Cash on Delivery: COD is available for most PIN codes in Tamil Nadu and select other states. A COD handling fee of Rs.49 applies. COD may not be available for some remote PIN codes.

Order Processing: Orders placed before 2 PM IST are dispatched the same business day. Orders after 2 PM are dispatched the next business day.

Tracking: You will receive a tracking number via email and WhatsApp once your order is shipped. You can also track your order from your account page.

Packaging: All sarees are carefully folded and packed in eco-friendly packaging with a saree care card. Gift wrapping is available on request at no extra charge.

Return & Exchange Policy

7-Day Easy Returns: We offer a hassle-free 7-day return policy from the date of delivery. If you're not completely satisfied with your saree, you can return it for a full refund or exchange.

Conditions for Return: The saree must be unworn, unwashed, and in its original packaging with all tags intact. The blouse piece must also be unused.

How to Initiate a Return: Contact us via WhatsApp or email with your order number. We'll arrange a pickup within 48 hours. No need to ship anything yourself.

Refund Processing: Once we receive the returned saree and verify its condition, refunds are processed within 5-7 business days to your original payment method. For COD orders, refund is processed via bank transfer.

Exchanges: Want a different colour or fabric? Request an exchange when you initiate your return. We'll ship the replacement once we receive your return.

Damaged or Defective Items: If you receive a damaged or defective saree, please contact us within 48 hours of delivery with photos. We'll arrange an immediate replacement at no cost.

Need Help?

If you have any questions about shipping or returns, don't hesitate to reach out.

WhatsApp: Chat with us (fastest response)
Email: hello@tanmayaasarees.shop
Phone: +91 98765 43210 (Mon-Sat, 10am-6pm IST)